Refund policy
NueTime™ 60-Day Money-Back Guarantee
Take NueTime™ NMN every day for 60 days. Don't feel the difference? We'll refund you.
NMN works at the cellular level, so give it a fair run. Most people feel the benefits between week 3 and week 6, and it builds from there.
How to claim:
- Applies to your first NueTime™ order only, one claim per customer.
- Email us within 60 days of delivery with your order number and a photo of your bottle.
- Keep the bottle, no return needed.
- Your guarantee refund is the price of one Buy 1 Get 1 Free order, $39.99, regardless of which bundle you purchased.
Damaged or Wrong Order?
That one's on us. Email us within 7 days of delivery with a photo and we'll ship a replacement free. Keep the original, nothing to send back.
Start Your Claim
Email hello@nuetime.com with your order number and reason. Add your photo for guarantee or damage claims. We reply within 48 hours.
Your Refund
Approved refunds go to your original payment method within 7–10 business days. Bank processing times vary. Shipping costs are non-refundable on all orders.
By placing an order with NueTime™, you agree to these terms.